Last updated: March 5, 2023
Covington Fashions LLC (“Covington“, “we“, “us“, or “our“) operates the website covingtonbrand.shop (the “Site“) and the Covington online store (the “Store“).
We respect the privacy rights of our online visitors and recognize the importance of protecting personal information collected through the Site and Store. This Privacy Policy describes how we collect, use, and disclose personal information, as well as the choices available to you regarding such information.
Collection of Personal Information
We collect personal information when you use or access the Site or Store. The types of personal information are:
- Contact information such as name, email address, postal address, and phone number when you create an account, contact us, place an order, or sign up for our newsletter.
- Payment information such as payment card number, expiration date, CVV code, and billing address when you make a purchase in the Store.
- Product preferences such as sizes, colors, styles, and shopping habits based on your browsing and purchases in the Store.
- Communications between you and Covington via email, text, social media, or when you contact our customer service team.
- User-generated content such as photos, comments, ratings, and other information you submit to the Site or Store.
- Website analytics such as IP address, browser type, operating system, referral URLs, device information, and search terms used to connect with our Site.
- Geolocation data such as city, state and ZIP code associated with your IP address. This allows us to comply with tax and shipping regulations.
We may also supplement the personal information we collect directly with data from third parties, including demographic information, purchase history and contact details.
Use of Personal Information
We use your personal information as disclosed at the time of collection and as described in this Privacy Policy. We use your information to:
- Create and manage your online account.
- Process and fulfill your orders.
- Provide products and services you request.
- Respond to your questions, comments, and other communications.
- Send information about our products and special offers through our newsletter or advertisements. You can opt-out anytime.
- Improve the content, functionality and usability of the Site and Store.
- Prevent and address fraud, breach of policies or terms, and threats or harm.
- Perform analytics and conduct customer surveys to improve our offerings.
- Comply with legal obligations, as required by applicable law, regulation or legal process.
We only retain personal information as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.
Sharing of Personal Information
We will not share your personal information except in the following limited circumstances:
- With service providers under contract who help with our business operations, such as payment processors, shipping agents, marketing providers, and customer service software.
- When required by law, with law enforcement agencies or for tax or legal reasons.
- As part of any merger, acquisition, debt financing, sale of assets, or similar transaction.
- To comply with legal process, judicial orders or subpoenas from law enforcement or government agencies.
- To protect and defend our rights and property or the personal safety of our employees and customers.
- With your consent or at your discretion, such as when you authorize a third-party application to access your account.
We require all third parties to respect the confidentiality and security of your personal information. We do not allow third parties to use your personal information for their own purposes or to sell your personal information to others.
Your Choices and Rights
You have certain choices when it comes to how your personal information is collected and used:
- You can modify account information and preferences in your online account profile.
- You can unsubscribe from marketing emails by clicking the “unsubscribe” link they contain.
- You can adjust your browser settings to accept or reject cookies and other online tracking technologies.
You also have certain rights with respect to the personal information we collect about you. Upon request, we will:
- Provide a copy of the personal information we maintain about you.
- Correct inaccurate information about you.
- Delete your personal information, subject to legal obligations or exceptions.
- Restrict the processing of your personal information when appropriate.
- Provide your personal information to you in a portable format.
To make any of the above requests, please contact us using the information provided under “Contact Us” below. We will consider and respond to all requests in accordance with applicable law.
Keep in mind, if you delete your personal information or restrict its processing, it may impact your experience using the Site or Store, including preventing us from providing services you have requested. The continued retention of your personal information is necessary to maintain your account, fulfill your transactions, communicate with you, comply with the law, and resolve disputes.
Data Security
We employ reasonable technical, physical and administrative safeguards to protect the confidentiality and security of your personal information. However, no system can be completely secure and we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Site or Store over networks that we do not control.
We aim for industry-standard security measures to help protect against unauthorized access to or alteration, disclosure or destruction of personal information in our possession and control. We maintain physical, technical and administrative safeguards such as access controls, data encryption, firewalls, employee training, and other reasonable security measures.
Children’s Privacy
Our Site and Store are meant for adults and are not intended or designed to attract minors. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided personal information, we will delete it in accordance with the Children’s Online Privacy Protection Act.
Links to Third Party Sites
The Site and Store contain links to third party sites and applications, like social media buttons. We are not responsible for the privacy practices of these sites and applications. We encourage you to review their privacy policies before providing any information to them.
California Privacy Rights
California law permits California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. We will comply with such requests to the extent required by applicable law.
Under the California Consumer Privacy Act (“CCPA”), California residents have certain rights with respect to “personal information” as defined under the CCPA. However, Covington’s online services are exempt from the CCPA because we meet the requirements of the “nonprofit exemption” under the CCPA.
Specifically, we collect, use and share consumer personal information exclusively to provide or improve clothing and accessories sold via our Site and Store. All or substantially all of our profits are used to maintain the Covington brand, further our environmental and social mission, provide discounts to nonprofit organizations, and otherwise benefit the public good by promoting equal access to fashion. As a result, our collection and use of personal information falls under the CCPA’s nonprofit exemption. Nevertheless, we strive to respect our customers’ privacy rights and honor requests relating to your personal information as required by the CCPA.
Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. The most current version will always be posted on our Site and reflected by the “Last Updated” date shown above. Please check back frequently to stay informed of any changes. Material changes will apply only to personal information collected after the date of the change.
Contact Us
If you have any questions about this Privacy Policy or our information collection practices, please contact us at:
Covington Fashions LLC
555 Fashion Avenue
San Francisco, CA 94105
Email: [email protected]
We aim to respond to requests within 30 days as required by law. Thank you for taking the time to understand our Privacy Policy!